Return & Refund Policy

At Riyansh Creation & Imitation Jewellery, we aim to deliver the best quality products. However, if you are not fully satisfied, we’re here to help.

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1. Return Eligibility

• Returns are accepted within 3–5 days of delivery
• Product must be unused, unworn, and in original packaging
• Items must be returned with all tags and invoices intact

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2. Non-Returnable Items

• Used or damaged products (not due to our fault)
• Items purchased during special sales or clearance offers
• Customized or personalized jewellery

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3. Damaged or Incorrect Products

If you receive a damaged or wrong item:

• Contact us within 24 hours of delivery
• Share clear images/videos as proof
• We will arrange a replacement or refund

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4. Refund Process

• Once the return is approved, refunds are processed within 5–7 working days
• Refunds will be credited to the original payment method
• For COD orders, refund will be processed via bank transfer or UPI

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5. Exchange Policy

• Exchanges are allowed for size/design issues (subject to availability)
• Exchange requests must be raised within 3 days of delivery

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6. Return Shipping

• Customers may need to bear return shipping charges unless the product is defective or incorrect
• We will guide you through the return process

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7. Cancellation Policy

• Orders can be cancelled within 12 hours of placing the order
• Once shipped, orders cannot be cancelled

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8. Contact Us

For return or refund requests, contact us at:
📧 Email: Contact@riyanshcreation.com